Shipping, Cancellation & Refund Policy

Last updated: November 2026

1. Shipping & Delivery Policy

Coverage: We ship print issues across India via Registered Book Post / India Post or reputed domestic couriers.
Dispatch Timeline: Current issues and in-stock publications are dispatched within 3 to 5 business days of order confirmation. Subsequent subscription issues are dispatched immediately upon publication.
Delivery Timeline: Standard delivery takes 5 to 10 business days from dispatch depending on your pin code.

Orders for individual issues or new subscriptions can be cancelled for a full refund within 24 hours of placing the order, provided the first issue has not yet been dispatched.
For ongoing annual subscriptions, you may request cancellation of remaining unshipped issues by emailing kulfi.atakmatak@gmail.com.

Damaged or Defective Copies: If your copy arrives damaged in transit or has a printing defect, please email us at kulfi.atakmatak@gmail.com within 7 days of delivery with photographs of the damage. We will dispatch a free replacement copy or issue a full refund.
Refund Processing Timeline: Approved refunds are initiated within 3 to 5 business days and credited back to your original payment method via Razorpay within 5 to 7 business days.